In the first offering, entitled
“Providing Excellent Customer Service,” guests will not only learn some of the
best ways to deliver professional, helpful, and high quality assistance to
customers, but will gain insight into diffusing situations with those
confrontational individuals who inevitably show up in front of the counter or
on the phone, and turn them into returning buyers.
Delivered by popular speaker Doug Marriott, this complimentary
workshop is scheduled for Wednesday, October 1, from 10:00 a.m. – noon. To
learn more, see the flyer below or contact Dale Beck, Event Coordinator at 818.947.2927.
Again, there is no charge to attend this workshop.
To reserve your seat, contact Team Business at their
website, itsmyseat.com/teambusiness.
Below are the subjects and times for the remaining three:
·
Mastering Effective Communication (Tuesday,
October 21, 2:00)
·
Preventing Computer Viruses (Tuesday, October
28, 10:00)
·
Creativity and Innovation for your Business
(Tuesday, November 4, 2:00)
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